Terms & Conditions

The Nitty Gritty


This online store http://www.cruzecoffee.com.au is owned by Cruze Coffee Pty Ltd, a company located in Australia at Shop 13, 62 Grafton Street, Cairns City 4870.
You use this website for purchasing items by agreeing the following terms and conditions set below.
Items on the website are subject to stock availability.
Pictures on the website are illustrative purposes and items may vary those advertised.

Prices and Payment

All prices mentioned on our website for the items are inclusive of Australian Goods & Services Tax,  exclusive of Delivery charges which are calculated in the shipping section.
We accept Paypal and Credit Cards

Please Note

Payment should be made at the time of customer order online. Order will not be processed if paypal address is not confirmed.


We deliver to Addressess only which customer provides on order placement. We charge for all delieveries except for any promotional offers advertised by us on our online store. Orders are normally processed on same day if received to us before 2pm Monday to Friday (Excludes weekends and Australian Public Holidays).
We aim to deliver orders three to five business days. We will do our best to deliver item on time but we are unable to accept any liability to you if any delay from postal services or delivery companies.


All new mugs are covered with 1 year manufacturer warranty. We will accept returns within 14 days of receipt on any faulty items, after 14 days you will need to contact the manufacturer directly.
Return will not be allowed if the item has been used, modified, tampered or damaged. All Items are returned at the buyer’s expense and Postage & Packing will not be refunded.

Submitted order can not be cancelled once the item(s) dispatched.